Training and Events

Training in Hospitality: Unlocking Operational SuccessIn the competitive hospitality industry, training is a fundamental element for achieving operational excellence and long-term success. As customer expectations rise, equipping employees with the right skills is essential for delivering exceptional guest experiences, enhancing operational efficiency, and maximizing profitability.

SHS, the European leader in training for Revenue Management, eCommerce, Distribution, and Digital Marketing, provides tailored programs that empower hospitality professionals to excel in these critical areas. With SHS training, teams learn how to optimize pricing strategies, leverage technology effectively, and implement innovative digital marketing approaches to stay ahead in a dynamic market.Effective hospitality training ensures staff are well-prepared to handle guest interactions, adapt to challenges, and uphold brand standards consistently.
By fostering a culture of continuous learning, businesses not only improve service quality but also boost employee engagement and retention. This is especially crucial in an industry known for high turnover rates, where skilled and motivated teams can significantly reduce recruitment and training costs.Additionally, training equips employees to harness the power of advanced tools like revenue management systems and digital distribution platforms, driving operational efficiency and profitability.Investing in hospitality training is investing in guest satisfaction, employee success, and a competitive edge.

With SHS as your trusted partner, your team can build the expertise needed to thrive in today’s ever-evolving hospitality landscape.

Swiss Hospitality Solutions (SHS) is member of the advisory board of the "European Centre for Revenue Management Education", in short: ECRME. The Revenue Management Education Centre was founded in 2011 to tackle the problem in the field of Revenue Management. ECRME offers European certified Revenue education and training certification. 

Upcoming Trainings

Certificate in Revenue Management ECRME
in cooperation with HSMA Germany

Locations: Berlin and Munich
Language: German

More information FLYER

Registration online HERE